DeLonghi Combi BCO BCO264B User Manual

IMPORTANT INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
MODE D’EMPLOI IMPORTANT  
CONSERVEZ LES PRESENTES INSTRUCTIONS  
INSTRUCCIONES PARA EL USO .  
REPASE Y GUARDE ESTAS INSTRUCCIONES. LEA CUIDADOSAMENTE ESTE  
INSTRUCTIVO ANTES DE USAR SU APARATO  
BCO264B  
COFFEE MAKER  
for a list of service centers near you.  
CAFETERIE  
CAFETERA  
ELECTRIC CHARACTERISTICS: CARACTÉRISTIQUES ÉLECTRIQUES: CARACTERISTICAS ELECTRICAS:  
115V 60Hz - 1500W  
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IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always be followed, including the  
following:  
Read all instructions.  
Do not touch hot surfaces. Use handles and knobs.  
To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance in  
water or other liquid.  
Close supervision is necessary when any appliance is used by or near children.  
Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking off  
parts, and before cleaning the appliance.  
Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been damaged  
in any manner. Return the appliance to the nearest authorized De’Longhi service facility for examination,  
repair or adjustment.  
The use of accessory attachments or spare parts not recommended by the appliance manufacturer may  
result in fire, electrical shock or personal injury.  
Do not use outdoors.  
Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.  
Do not place on or near a hot gas or electrical burner, or in a heated oven.  
To disconnect the appliance, turn any control to “off”, then remove plug from wall outlet.  
Do not use the appliance for other than the intended use.  
• Appliances with Glass Containers:  
A. The container is designed for use with this appliance. It must never be used on a range top.  
B. Do not set a hot container on a wet or cold surface.  
C. Do not use a cracked container or a container having a loose or weakened handle.  
D. Do not clean container with cleansers, steel wool pads, or other abrasive material.  
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.  
No user serviceable parts inside. Repair should be done by authorized service  
personnel only!  
SAVE THESE INSTRUCTIONS  
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY  
SHORT CORD INSTRUCTIONS  
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A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer  
cord.  
Longer, detachable power supply cords or extension cords are available and may be used if care is exercised  
in their use.  
If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating of  
the appliance. The longer cord should be arranged so that it will not drape over the counter-top or table top  
where it can be pulled on by children or tripped over.  
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Your product is equipped with a polarized alternating current line plug (a plug having one blade wider than  
the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to  
insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your  
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.  
6
Please read this instruction booklet carefully before • After removing the packaging, make sure the product is  
installing and operating the appliance. This is the only  
way to ensure the best results and maximum safety  
for the user.  
complete. If in doubt, do not use the appliance and  
contact qualified De'Longhi personnel only.  
• Do not leave packaging (plastic bags, polystyrene  
foam, etc) within reach of children as they could be  
dangerous.  
• This appliance is for household use only. All other  
uses are considered improper and thus dangerous.  
• The manufacturer cannot be held responsible for any  
damage caused by improper, erroneous and  
unreasonable use.  
DESCRIPTION OF THE APPLIANCE  
The following terminology will be used on subsequent  
pages.  
A Espresso or steam selector knob  
B
C
D
E
Steam indicator light  
Espresso on indicator light  
Espresso or steam OK indicator light  
Drip coffee on/off button  
• Never touch the appliance with damp or wet hands  
or feet.  
• Never allow the appliance to be used by children  
without supervision.  
F
Drip coffee on/off indicator light  
G Digital display  
H AUTO indicator light  
• Never allow children to play with the appliance.  
• In the event of failure or malfunction, switch off the  
appliance and do not tamper with it in any way. If  
the appliance requires repair, contact an authorized  
technical De'Longhi service center only and ask for  
original spare parts to be used. Failure to respect the  
above could reduce the safety of the appliance.  
• The power cord must never be replaced by the user  
as this requires the use of special tools. If the cable is  
damaged or requires replacing, contact an  
authorized service center only to avoid all risks.  
I
Delayed start-up button  
Minute set button  
Hour set button  
J
K
L
1-5 cups button  
M 1-5 cups indicator light  
N Espresso water tank  
O Drip coffee water tank  
O 1 Chlorine filter holder (if fitted)  
O2 Chlorine filter (if fitted)  
P
Drip coffee “AccuFlavor Selector”  
Q Water tank cover  
Drip coffee filter holder  
R1 Permanent platinum filter  
INSTALLATION  
• Place the appliance on a work surface far away from  
water taps and basins.  
R
S
T
U
V
Flavor Savor Channel  
Drip coffee warming plate  
Tamper  
• Check that the outlet corresponds to the voltage on  
the appliance rating plate. Connect the appliance to  
an efficiently grounded outlet with a minimum rating  
of 10A only. The manufacturer may not be  
considered liable for possible incidents caused by the  
failure to adequately ground the outlet.  
• If the plug fitted to the appliance does not match the  
power outlet, have the socket replaced with a  
suitable type by qualified personnel.  
Drip tray  
W Cup tray for espresso coffee  
X
Y
Z
Steam delivery tube  
Cappuccino frother  
Nozzle  
Z1 Espresso boiler outlet  
Z2 Steam knob for cappuccino coffee  
Z3 Filter with frother  
Z4 Filter holder for espresso coffee  
Z5 Filter for pods  
Z6 Filter holder for pods  
Z7 Measuring Spoon  
Z8 Carafe for drip coffee  
• Never install the machine in environments where the  
temperature may reach 0°C (32 F) or lower (the  
appliance may be damaged if the water freezes).  
CHLORINE FILTER  
The filter eliminates the taste of chlorine from the water.  
To install the filter, proceed as follows :  
• Remove the chlorine filter from the plastic bag and  
rinse it in tap water.  
• Lift the coffee lid, remove the filter holder from its  
housing by lifting it upwards.  
• Open the filter holder by pressing the parts marked  
“PUSH”, and carefully position the filter as shown in  
Fig. 1.  
SAFETY WARNINGS  
• This appliance is designed to “make espresso” and  
“heat drinks”. Use with care to avoid scalds from the  
water and steam jets or through incorrect use.  
• Never touch hot parts.  
7
• The chlorine filter must be replaced every 80 cycles, LENGTH OF WARMING TIME (AUTOMATIC SHUT-OFF  
TIME)  
and always after six months of operation.  
The appliance is programmed by the manufacturer to  
keep the coffee hot for two hours after start-up.  
However, this setting can be changed as follows:  
1. Press the coffee "ON/OFF" button (fig. 4) for about  
2 seconds until 0:00 flashes on the display;  
2. Modify the time required by repeatedly pressing  
the HOUR button (and also the MIN button if  
required);  
3. After setting the time, wait 5 seconds. When the  
display stops flashing, the time will be memorized:  
Note: If 0:00 is set, the appliance keeps the coffee  
hot for an unlimited period of time.  
HOW TO MAKE DRIP COFFEE  
HOW TO SET THE CLOCK  
When the coffee machine is connected to the outlet for the  
first time, the numbers 0:00 will flash on the display.  
To set the time, proceed as follows:  
1. Press the "HOUR" button (fig. 2) for about 2  
seconds until the number of hours on the display  
increases;  
2. Before the display stops flashing (about 5 seconds),  
set the time required by repeatedly pressing the  
HOUR button.  
3. Set the minutes by repeatedly pressing the MIN  
button (to speed up the operation, hold the button  
down).  
4. After setting the hour, wait 5 seconds. When the  
display stops flashing, the hour programmed is  
memorized.  
SETTING 1 – 5 CUPS  
To improve extraction and the aroma when making less  
than 6 cups, press the 1-5 cups coffee button (fig. 5).  
The 1-5 cups coffee LED will light up.  
PREPARING DRIP COFFEE  
Lift the cover and remove the water tank on the  
right (fig. 6).  
To reset the hour, press the HOUR button for about 2  
seconds then follow the procedure described in point  
2. The hour set will not be retained in the memory in  
the event of temporary power failure.  
Fill the tank with fresh clean water up to the mark  
corresponding to the number of cups of coffee to be  
prepared, taking care not to exceed the MAX level  
(fig. 7).  
PROGRAMMING AUTOMATIC START-UP.  
You can program the appliance to prepare drip coffee  
automatically.  
Make sure the time is set correctly. To set delayed start-  
up (the time you want to make the coffee), proceed as  
follows:  
1. Press the "AUTO" button (fig. 3) for about 2  
seconds until 0:00 flashes on the display;  
2. Before the display stops flashing (about 5 seconds),  
set the time required by repeatedly pressing the  
HOUR button.  
Replace the tank in the appliance, pressing lightly  
to open the valve on the bottom of the tank. The  
tank may also be filled without being removed  
using the drip coffee carafe marked with the level  
indicators (fig. 8).  
Open the filter holder by rotating towards the right  
(fig. 9).  
Position the permanent platinum filter or the paper  
filter in the filter holder (fig. 10).  
Place the ground coffee in the filter, using the measuring  
spoon supplied, and level evenly (Fig. 11).  
According to coffee industry standards, use one  
standard coffee measure (2 level tablespoons) of  
coffee grounds for each six ounces of water.  
The quantity of ground coffee used may, however,  
be varied according to personal taste. Use good  
quality, medium ground coffee for drip coffee  
machines.  
3. Set the minutes by repeatedly pressing the MIN  
button.  
4. After 5 seconds, the display will stop flashing and  
the programmed time will be memorized;  
5. After programming the appliance, to obtain coffee  
at the time set, just press the AUTO button. The  
indicator light on the button will come on.  
If you want to change the delayed start up time set,  
press the AUTO button for about 2 seconds then set  
a new time as described in point 2.  
Close the filter holder and place the carafe on the  
warming plate with the lid on.  
Choose the desired flavor as indicated in the  
paragraph "HOW TO CHOOSE THE FLAVOR OF  
DRIP COFFEE".  
Bear in mind that at the time set, the appliance will  
start to make drip coffee only. The espresso function  
will not start.  
Note: The coffee machine features a "Flavor Savor"  
device inside the drip coffee filter holder. This increases  
coffee infusion time to improve extraction. The resulting  
coffee has a full intense flavor.  
8
Press the DRIP COFFEE ON/OFF button (fig. 4). 1.Turn the appliance on by rotating the selector knob to  
The ON indicator light on the button comes on and  
the appliance starts to make the coffee. (To make  
the coffee at the programmed time, press the AUTO  
button (fig. 3) and the AUTO light on the button  
comes on.  
the  
position (fig. 14) and attach the filter holder  
to the appliance without adding ground coffee.  
2.Place a cup under the filter holder. Use the same cup  
as will be used to prepare the coffee in order to  
preheat it.  
3.Wait for the OK indicator light to come on (fig. 16),  
then immediately rotate the selector knob to the  
position (fig. 17), run the water off until the OK  
indicator light goes out, then interrupt delivery by  
Delivery of coffee will start after a few seconds.  
It is completely normal for the appliance to release a  
little steam while the coffee is percolating.  
To keep the coffee hot after percolation, place the  
carafe on the hot plate and leave the appliance on  
(drip coffee indicator on). The coffee in the carafe is  
kept at the right temperature.  
rotating the selector knob to the  
position (fig. 14).  
4.Empty the cup. Wait until the OK indicator light  
comes on again then repeat the same operation.  
(It is normal for a small and harmless puff of steam to  
be given off when removing the filter holder).  
To turn the appliance off, press the DRIP COFFEE  
ON/OFF button.  
HOW TO CHOOSE THE FLAVOR OF THE  
DRIP COFFEE  
HOW TO PREPARE ESPRESSO USING THE FILTER  
HOLDER FOR GROUND COFFEE  
1.After preheating the appliance as described in the  
paragraph above, place the ground coffee filter in  
the filter holder, making sure the tab is correctly  
inserted in the housing as shown in fig. 18.  
2.To prepare a single espresso, fill the filter with a level  
measure of ground coffee, about 7 grams (fig. 19).  
To prepare two coffees, use the filter and fill with two  
loosely filled measures of ground coffee (about 6+6  
grams). Fill the filter a little at a time to prevent the  
ground coffee from overflowing.  
IMPORTANT: For correct operation, before adding the  
ground coffee to the filter holder, clean the filter from  
residues of ground coffee from the previous infusion.  
Note: Use top quality fine-ground coffee for espresso  
coffee machines.  
With the AccuFlavor System, the flavor of the drip  
coffee can be chosen according to personal taste. By  
turning the AccuFlavor selector knob (fig. 12), the  
coffee machine can be set for coffee with a strong  
(STRONG position) or light (LIGHT position) taste.  
The AccuFlavor Selector changes the strength of the  
coffee.  
HOW TO MAKE ESPRESSO  
FILLING THE WATER TANK  
Lift the cover and remove the water tank on the left (fig.  
13) by pulling it upwards. Fill the tank with cold clean  
water. Replace the tank, pressing lightly to open the  
valve located on the bottom of the tank.  
The tank can also be filled without removing it, pouring  
the water directly from a carafe.  
3.Distribute the ground coffee evenly and press lightly  
with the tamper (fig. 20).  
Note: Never use the appliance without water in the  
tank. Always remember to add more water when the  
level drops to less than an inch from the bottom.  
Note: Correct pressing of the ground coffee is  
essential to obtain a good espresso. If pressing is  
excessive, coffee delivery will be slow and the froth  
will be dark. If pressing is too light, coffee delivery  
will be too rapid and the froth will be thin and light  
colored.  
PREHEATING THE COFFEE UNIT  
To obtain espresso at the right temperature, the coffee  
machine must be preheated. Turn the selector knob to  
the  
position (fig. 14) at least half an hour before  
4.Remove any excess coffee from the rim of the filter  
holder and attach the filter holder to the appliance.  
Rotate firmly (fig. 15) to avoid leaks of water.  
5.Place the cup or cups (ideally preheated by rinsing  
with a little hot water) under the filter holder spouts  
(fig. 21).  
making the espresso, making sure the filter holder is  
attached to the appliance (check that the steam knob is  
closed). To attach the filter holder, position it under the  
boiler outlet with the handle towards the left (fig. 15),  
push it upwards and at the same time rotate the handle  
towards the right. Rotate firmly. Wait for half an hour,  
then make the espresso as described in the following  
chapter.  
6.Make sure the espresso OK indicator light (fig. 16) is  
on (if off, wait until it comes on), then select  
(fig.  
17) until the required quantity is obtained. To  
Alternatively, preheating can be achieved more rapidly  
proceeding as follows:  
interrupt, place the selector back in the  
(fig. 14).  
position  
9
7.To remove the filter holder, rotate the handle from 5.To remove the pod, press the button on the filter  
holder and extract.  
6.To turn the appliance off, rotate the selector knob to  
the "O" position (fig. 23).  
right to left.  
IMPORTANT: To avoid splashes, never remove the  
filter holder while the appliance is delivering  
coffee.  
8.To dispose of the used coffee, block the filter using  
the lever incorporated in the handle and empty the  
grounds by turning the filter holder upside down and  
tapping (fig. 22).  
9.To turn the appliance off, rotate the selector knob to  
the "O" position (fig. 23)  
IMPORTANT: The first time the appliance is used, all  
accessories the machine must be washed through by  
making at least five coffees without using ground  
coffee.  
HOW TO MAKE CAPPUCCINO  
1.Prepare the espresso as described in the previous  
paragraphs, using sufficiently large cups.  
2.Rotate the selector knob to the  
steam indicator light comes on (fig. 27).  
position (fig. 27). The  
3.Wait until the OK indicator light comes on (fig. 28)  
indicating that the boiler has reached the ideal  
temperature for steam production.  
4.In the meantime, fill a container with about 3.5 oz of  
milk for each cappuccino to be prepared. The milk  
must be at refrigerator temperature (not hot!). In  
choosing the size of the container, bear in mind that  
the milk increases in volume by 2 or 3 times.  
NB: You are recommended to use skim milk at  
refrigerator temperature.  
5.Remove the cappuccino maker by pulling forwards  
and rotating to the left (fig. 29). During this  
operation, avoid touching the boiler outlet as it is hot.  
Place the container containing the milk under the  
cappuccino frother.  
6.Immerse the cappuccino maker in the milk for about  
2 cm and rotate the steam knob counterclockwise  
(fig. 30) (rotating the knob more or less varies the  
quantity of steam discharged by the cappuccino  
maker). The milk now starts to increase in volume  
and take on a creamy appearance.  
HOW TO MAKE ESPRESSO WITH THE FILTER HOLDER  
FOR PODS  
1.Preheat the appliance as described in the paragraph  
"PREHEATING THE COFFEE UNIT". Leave the filter  
holder attached to the appliance. This obtains a  
hotter coffee. Preheating improves the filter holder  
gasket seal.  
2.Press the filter holder button and insert a pod,  
centering it as far as possible above the filter (fig.  
24).  
Always follow the instructions on the pod pack to  
position the pod on the filter correctly.  
NOTE: Use pods conforming to the ESE standard  
indicated on the pack with the following logo:  
7.When the required temperature is reached (the ideal  
is 60°C -140°F), interrupt steam delivery by rotating  
the steam knob clockwise.  
8.Pour the frothed milk into the cups containing the  
espresso prepared previously. The cappuccino is  
ready. Sweeten to taste and if desired, sprinkle the  
froth with a little cocoa powder.  
Note: To prepare more than one cappuccino, first  
make all the coffees then at the end prepare the  
frothed milk for all the cappuccinos.  
The ESE standard is a system accepted by leading pod  
producers and enables espresso to be prepared simply  
and cleanly.  
3.Attach the filter holder to the appliance. Always  
rotate as far as it will go (fig. 15).  
Note: To ensure effective closure and avoid leaks of  
water from the rim of the filter holder, you are  
recommended to grease the bottom of the lateral tabs  
from time to time with butter or oil (as shown in figure  
25).  
IMPORTANT: When using the filter holder for pods,  
after using the filter for ground coffee, remove any  
coffee grounds stuck to the boiler outlet (fig. 26).  
Failure to observe this precaution may lead to water  
leaking from the edges of the pod filter holder while  
IMPORTANT: Always clean the cappuccino frother  
after use. Proceed as follows:  
1.Immerse the cappuccino frother in about 3/4" milk  
inside the container and rotate the steam knob  
counter-clockwise (Fig.30).  
2.With one hand, hold the top part stationary and with  
the other unscrew the cappuccino maker by rotating  
clockwise and extracting from the nozzle (fig. 31).  
3.Remove the steam nozzle from the delivery tube.  
4.Wash the cappuccino frother and steam nozzle  
thoroughly with warm water.  
the coffee is being prepared.  
4.Proceed as in points 5, 6 and 7 in the previous  
paragraph.  
10  
5. Make sure the two holes indicated with an arrow in CLEANING THE POD FILTER HOLDER  
About every 300 coffees, clean the filter holder for pods as  
follows:  
• Push the filter holder button and remove the filter (fig. 44).  
Clean the inside of the filter holder. Never wash in a  
dishwasher.  
fig. 32 are not blocked. If necessary, clean with a pin.  
6. Replace the steam nozzle by inserting it into the  
steam delivery tube and rotating firmly (fig. 33).  
7. Replace the milk frother by inserting it and rotating  
anticlockwise (fig. 34).  
• Clean the filter thoroughly in hot water using a brush. Make  
sure the holes in the metal filter are not blocked. If necessary,  
clean with a pin (see fig. 41).  
HOT WATER PRODUCTION  
1.Turn the appliance on by rotating the selector knob to  
the  
position (fig. 14).  
• Replace the filter.  
2.Place a container under the cappuccino maker.  
3.When the OK indicator light comes on, position the  
selector knob as shown (fig. 17) and at the same  
time, rotate the steam knob counter-clockwise (fig.  
30). Hot water is delivered from the cappuccino  
frother;  
4.To interrupt delivery of hot water, rotate the steam  
knob clockwise and position the selector knob to  
"O".  
Failure to clean as described above invalidates the warranty.  
CLEANING THE BOILER OUTLET  
About every 300 coffees, the espresso boiler outlet must be  
cleaned as follows:  
• Make sure the appliance is not hot and that it is unplugged  
from the outlet;  
• Using a screwdriver, unscrew the screw fixing the espresso  
boiler outlet (fig. 45);  
• Clean the boiler with a damp cloth (fig. 26);  
• Clean the outlet thoroughly in hot water using a brush.  
Make sure the holes are not blocked. If necessary, clean  
with a pin.  
• Continue to clean the boiler outlet while rinsing under the  
tap,  
CLEANING AND MAINTENANCE  
1. When cleaning the coffee machine, do not use solvents or  
abrasive detergents. A soft, damp cloth is sufficient.  
2. Clean the filter holder cup, filters, drip tray and water tank  
regularly.  
• Replace the boiler outlet.  
Failure to clean as described above invalidates the warranty.  
IMPORTANT: During cleaning, never immerse the coffee  
machine in water. It is an electrical appliance.  
DESCALING THE ESPRESSO UNIT  
CLEANING THE FLAVOR SAVOR  
To facilitate cleaning of the Flavor Savor, it can be removed  
from the filter holder (R) by pulling it upwards (fig. 35). To  
replace, just slide the Flavor Savor into the guides on the  
You are recommended to descale the coffee machine about  
every 300 coffees. You should use a commercially available  
product specifically for descaling espresso coffee machines. If  
you cannot obtain such a product, you can also follow the  
procedure below.  
inside edge of the drip coffee filter holder.  
CLEANING THE FILTER HOLDER FOR GROUND COFFEE  
About every 300 coffees, clean the filter holder for ground  
coffee as follows:  
1.Fill the espresso water tank with 1 litre of water.  
2.Dissolve 2 spoonfuls (about 1 oz.) of citric acid;  
3.Rotate the selector knob to the  
until the OK indicator light comes on.  
4.Make sure the filter holder is not attached and  
position a container under the outlet.  
position and wait  
• Extract the filter with frother from the filter holder (fig. 36).  
• Unscrew the cap by rotating in the direction indicated by  
the arrow on the cap (fig. 37). Remove the frother from the  
container by pushing it from the cap end (fig. 38).  
• Remove the gasket and the metal filter (fig. 39).  
• Rinse all components and clean the metal filter thoroughly  
in hot water using a brush (fig. 40). Check (inspecting  
against the light) that the holes in the metal filter are not  
blocked. If necessary, open them using a pin (fig. 41).  
• Replace the filter and gasket on the plastic disk.. Make sure  
to insert the pin on the plastic disk into the hole in the  
gasket (hole A in fig. 42).  
5.Rotate the selector knob to the  
position (fig. 17)  
and run off half the solution in the tank. Then  
interrupt the flow by rotating the selector to the "O"  
position (fig. 23).  
6.Leave the solution to work for about 15 minutes, then  
run off the rest of the water in the tank.  
7.To eliminate residues of the solution and scale, rinse  
the tank well, fill with clean water and replace in its  
housing.  
• Replace the resulting assembly in the steel filter container  
(fig. 43), making sure the pin is inserted into the hole in the  
support (hole B in fig. 43).  
• Finally, screw on the cap.  
Failure to clean as described above invalidates the warranty.  
11  
8.Rotate the selector knob to the  
position and run  
off the water until the tank is completely empty;  
9.Rotate the selector knob to the  
position and repeat  
operations 7 and 8 again.  
Repair of damage to the coffee machine caused by  
scale is not covered by the warranty unless descaling is  
performed regularly as described above.  
DESCALING  
THE  
DRIP  
COFFEE  
UNIT  
Over time, calcium in the water may cause  
obstructions, reducing the efficiency of the coffee  
machine.  
The coffee machine has a system to monitor the  
quantity of scale. When the scale builds up excessively,  
the ON/OFF coffee indicator light starts flashing. This  
means the appliance should be descaled.  
To descale, always use special commercially available  
descaling products for drip coffee machines. If these  
products are not available, you can also follow the  
procedure below.  
1. Pour four cups of water into the carafe;  
2. Dissolve two spoonfuls of citrus acid (about 1 oz.)  
and pour the solution into the drip coffee water  
tank;  
3. Place the carafe on the warming plate;  
4. Press the drip coffee ON/OFF switch, percolate the  
equivalent of one cup and then switch off the  
appliance;  
5. Leave the solution to work for 15 minutes. Repeat  
operations 4 and 5 again.  
6. Turn the appliance on and run off the water until the  
tank is completely empty.  
7. Rinse by operating the appliance with water only at  
least 3 times (3 complete tanks of water).  
Failure to clean as described above invalidates the  
warranty.  
12  
PROBLEM  
POSSIBLE CAUSES  
SOLUTION  
The drip coffee machine needs to be  
descaled  
Perform the descaling procedure as  
described in the paragraph “Descaling  
the drip coffee unit".  
The drip coffee takes longer  
to percolate  
Inadequate rinsing after descaling  
Rinse the appliance as described in the  
chapter "Descaling the drip coffee unit"  
or "Descaling the espresso unit".  
The drip or espresso has an  
acidic flavor.  
The espresso OK indicator light was not  
on when the coffee was run off.  
Wait until the espresso OK indicator  
light comes on  
The espresso is cold  
The appliance was not preheated  
Preheat as described in the paragraph  
"Preheating the espresso coffee unit".  
The cups were not preheated  
No water in the tank  
Preheat the cups by rinsing with hot  
water  
Fill the tank with water  
Clean the spout holes  
No espresso is delivered  
The holes in the filter holder spouts are  
blocked  
The filter holder is inserted incorrectly  
Attach the filter holder correctly and  
rotate as far as it will go.  
The espresso drips from the  
edges of the filter holder  
rather than the holes  
The espresso boiler gasket has lost  
elasticity  
Have the espresso boiler gasket  
replaced at a De’Longhi service centre  
The filter holder spout holes are blocked  
Clean the spout holes.  
The water tank is empty  
Refill the tank  
The pump is excessively noisy  
The ground coffee is inadequately  
pressed.  
Press the ground coffee more firmly.  
The espresso coffee froth is  
light coloured (the coffee is  
delivered from the spout too  
fast)  
The quantity of ground coffee is  
inadequate.  
Increase the quantity of coffee  
The ground coffee is too coarse  
Use only ground coffee for espresso  
coffee machines  
The coffee froth is dark (the  
coffee is delivered by the  
spout too slowly)  
• The ground coffee is pressed down  
too firmly  
• Press the coffee down less firmly  
• Reduce the quantity of ground coffee  
• The quantity of coffee is excessive  
The espresso boiler outlet is blocked  
Clean as described in the chapter  
"Cleaning the espresso boiler outlet"  
• The ground coffee is too fine  
• Use only ground coffee for espresso  
machines  
No milk froth is formed when  
making cappuccino  
• Milk not cold enough  
• Cappuccino maker dirty  
• Always use skim milk at refrigerator  
temperature.  
• Thoroughly clean the holes in the  
cappuccino maker as described in  
the paragraph "Cleaning the  
cappuccino maker".  
13  
LIMITED WARRANTY  
This warranty applies to all products with De’Longhi or Kenwood brand names.  
What does the warranty cover?  
We warrant each appliance to be free from defects in material and workmanship. Our obligation under this  
warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof,  
other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned  
transportation prepaid. The repaired or new model will be returned at the company expense.  
This warranty shall apply only if the appliance is used in accordance with the factory directions, which  
accompany it, and on an Alternating current ( AC ) circuit.  
How long does the coverage last?  
This warranty runs for one year (1) from the purchase date found on your receipt and applies only to the original  
purchaser for use.  
What is not covered by the warranty?  
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations to the  
appliance outside our factory or authorized service centers, nor shall it apply to any appliance, which has been  
subject to abuse, misuse, negligence or accidents. Also, consequential and incidental damage resulting from the  
use of this product or arising out of any breach of contract or breach of this warranty are not recoverable under  
this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the  
above limitation may not apply to you.  
How do you get service?  
If repairs become necessary, see contact information below:  
U.S. Residents: Please contact our toll free hotline at 1-800-322-3848 or log onto our website at  
Residents of Canada: Please contact our toll free hotline at 1-888-335-6644 or log onto our website at  
Residents of Mexico: Please contact our toll free number 01-800-711-8805 for assistance or log onto our  
The above warranty is in lieu of all other express warranties and representations. All implied warranties are  
limited to the applicable warranty period set forth above. This limitation does not apply if you enter into an  
extended warranty with De’Longhi. Some states/countries do not allow limitations on how long an implied  
warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other person or  
company to assume for it any liability in connection with the sale or use of its appliance.  
How does country law apply?  
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to  
state/country to country.  
14  

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